Refund policy
Returns & Refunds
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return window from the date of delivery.
Eligible Items for Return
Items must be:
• Unused and unworn
• In original condition with all tags attached
• In original packaging when possible
• Not custom-altered or modified
How to Initiate a Return
- Contact us at kindamaya@gmail.com within 30 days of delivery
- 2. Include your order number and reason for return
- 3. Provide clear photos of the item(s) if applicable
- 4. Wait for return instructions
Defects & Damage
If your item arrives defective or damaged, we'll provide a free replacement or full refund at no cost—you won't need to return the item. Contact us with your order number and photos of the issue.
Non-Returnable Items
Final sale items, clearance items, and custom items cannot be returned.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or damaged.
Refund Processing
Once we receive your return, we'll process your refund within 5-7 business days. Refunds are issued to your original payment method.